Description of graphical content is included between Description Start and Description End. Transcript Start [ Music ] [ Title: ] International O&M Online Symposium Welcome [ Title: ] International O&M Online Symposium Using VictorReader Trek as a Mobility Tool Martin Griffiths: Okay, thank you. Well, welcome everyone. I welcome you to a very rainy afternoon in the UK. I hope the weather is good wherever you are in the states. I'll do a quick introduction. My name is Martin Griffiths. I work for Humanware here in the UK. I've worked for Humanware for almost 18 years now. My current role within Humanware is product manager Victor Reader range. And part of that covers the newest product called the Victor Reader Trek, which is why I'm with you today. So what I'd like to do today is just take you through ‑‑ talk on that product and show you a little bit about that product to tell you the idea behind that product, where it came from, products that came before it that led us to that product, the concept, the simplicity of it, the way we think the product is used or will be used, give you a demonstration of it as much as I can when I'm indoors. And then I'll open the mics up for some questions and answers, very informal. I'm very much an open book. I'll answer any of your questions as much as I can. Someone very graciously gave me the title of Humanware expert. I'll do what I can. I'll answer what I can. And if I can't answer your questions, I'll certainly go away and get some answers for you. So first of all, I'll take you through my presentation. So the Victor Reader Trek ‑‑ I'm going to manually take you through the slides myself if that's okay. So the slides I'm going to take you through, I'm going to quickly run you through the hardware of the Trek, the different modes of the Trek, the functionality, the simplicity of it. I'm going to run you through a couple of scenarios, tell you what comes in the box, tell you why someone might use a Trek and tell you a little bit about what ‑‑ what's coming for the Trek. So what is the Victor Reader Trek? Essentially it's an all‑in‑one device that combines the ‑‑ two of our existing or legacy products. So we had a product called the Victor Reader Stream, and for those of you who can see me on the webcam, this ‑‑ I'm holding up now a Victor Reader stream. And it combines an older product called the Trekker Breeze. And I'm now holding up a Trekker Breeze. So effectively those were two products that we've done in the past. And the Victor Reader Trek combines both of those products. So essentially it's one simple device that navigates your environment or will actually give you access to the latest best seller or allow you to read the latest digital book. It gives you access to a familiar Victor Reader interface. If you're familiar with using a Victor Reader product, whether that be a Stream or a Stratus. It gives you access to using that familiar interface. Some of you are saying there's no video cam. Okay. How is that? Is it working now, folks? Sorry, guys. [ Laughter ]. Can't tell I work for a technology company. So Victor Reader Stream. Trekker Breeze. Okay. So as I said, it gives you access to the Victor Reader interface all‑in‑one device. So the hardware of the Victor Reader Trek, so it gives you the exact same Stream button interface so it gives you access to all of those buttons. The same keyboard buttons, the same keyboard layout. It's much more tactile than the Breeze was. It gives you ‑‑ like many modern day smartphones, it gives you one microphone‑head phone Jack, whereas the Stream actually has two. It has a separate headphone and microphone Jack, so we combined the two into one. We have a significantly improved processor on the Trek over both the Breeze and the Stream. So that gives us faster processing for information, for downloads, for the mapping information, faster map download information. The Trek is slightly thicker than the Stream. If I hold the two devices up ‑‑ I'm not sure my webcam will give you enough detail to see exactly, but the two ‑‑ very, very slightly thicker. So the actual face is identical, exactly the same size, but the Trek is just very slightly thicker. And that's so that it can accommodate the GPS module. So battery life, the Trek will give you about 12 to 15 hours of standard usage, you can extend that by turning certain things off and just using the bare minimums of it. It has a built‑in bluetooth chip. It has a vibration motor built in as well. And it also has an FM radio built in, although we haven't actually activated that feature yet. That comes in a future release in the next upgrade. So anyone who came across a Breeze before or used a Breeze or has seen a Breeze, would be able to instantly pick up a Trek and be able to use it. It works in exactly the same way. It has the same kind of functionality. It has the same features, but it's much more intuitive. The button layout is much more intuitive so it has a keyboard layout rather than with the Trekker Breeze we had to try and utilize the buttons to where they were to try to make them usable for input, whereas with the Trek we've got a keyboard layout that's intuitive. So Trek while in orientation mode provides pretty much all of the Breeze functionality. It's not included in the moment, will be included as we update the software over the coming months. So it has a simple to access where am I function, so with a simple single press of a button it should tell you where you are geographically. It gives you the ability to drop voice tag landmarks anywhere, so I can just again at any point I can press a button, record a landmark and then that saves that information for me at any point. And then I can just get turn‑by‑turn directions to get back to that landmark or at any point I can also get turn by turn directions to get back to where I started from. On that journey when I first turned my Trek on. Which means if I'm exploring an area and I suddenly decide that I'm not comfortable in that area and I want to get back to where I started from, I just initiate the backtrack feature and it will take me back along the route that I've just traveled. I can enter an address and the Trek will navigate me there either by walking or if I'm a passenger in a vehicle. So I can be the Navigator. And it will also know what's around me and be able to give me information to points of interest searches and notifications for what's around me. So it gives me access to location information, so certain people take it for granted that they can see a road sign or they can see a shop sign or they can read the signs outside the shop. Trek gives you all that information. Just like Breeze did, it gives you all the information that the Breeze did in the Trek hardware. So how do we get to orientation mode. It has stream functionality. Now, on the top of the Stream there is a round button right at the top center. Just by pressing that button multiple times it just toggles through the different modes. So it will toggle through the stream functions, but then by pressing it, it will come to what we call orientation mode. And that brings it to the Breeze functionality. Now, once we get to the Breeze functionality that's when it activates the maps and activates the GPS satellites and that's when the maps come into fruition. So the maps that we're using on the Trek are Tomtom maps, so that's a change from the Breeze in. In the Breeze we were using Navtech maps, whereas in the tech we're now using maps provided by Tomtom. Essentially that gives us some advantages. No North America what that means is anyone who gets a Trek, when they get a Trek if they buy a Trek in North America they get the whole of the map data from North America, whereas when you bought a Breeze you've just got the maps for your particular state and then you have to maps for a different state and load them or unload them. And you could have a maximum of four states loaded at any time. Whereas with the Trek you can have the whole of America loaded and active at one time. For UK users, for example, that means we not only get the UK, but we get the whole of Europe. And it also means, for example, if someone from America wants to travel over into Europe they can quite simply, for a small cost buy the European maps and they can get the whole of the maps for Europe and the UK and they can quite easily switch them in and out. So we've got buttons on there that allow you to navigate on the go. For example, the number 5 key, the central, which has some tactile markers on it, some very ‑‑ a very tactile number. That's the where am I button. So at any time while walking around you can press on the number 5 key and it will tell you where you are, it will tell you what street you're on, it will tell you what you're closest to. It will tell you what intersections are close by. The bookmark key, top right‑hand side. It's called the bookmark key because when newer in Stream mode reading a book you can use that to bookmark a page. In orientation mode that will be used to put a landmark down so you can record a landmark. So again there's a synergy between the two modes. So when you learn to use it as a stream you can take that skill and use that in the Trek. So again, we're using ‑‑ it's a familiarity. It becomes very easy to use. So we can record a landmark when using it as a Trek. So you can record almost an infinite number of landmarks when using it as a Trek. So that could be used on a campus. You could record entrances to halls, entrances to study groups, entrance to the library or it could be used to record a bus stop or a train station or your favorite Starbucks or your home or anywhere. And then at any point you can ask the Trek to guide you to that landmark. You can enter addresses using the telephone keypad just like you would in a phone or texting. While texting you enter the address and then that address could then be set as a potential destination and you ask the Trek to guide you to that destination. We've got significantly improved GPS chip with an improved connectivity time and accuracy. So we have a significantly improved GPS chip and it's over the Breeze, which means you will get better accuracy and a far, faster connectivity time. And the way that the Trek works is that what it will do is it will keep that connection in memory in your device even if your device is switched off for up to three days. So again if you switch your Trek off, as long as you're switching it back on within three days, your connection time again will be very, very quick. I can see a question how often does Tomtom update the maps? They're promising us we'll get three updates a year. So we should be seeing three map‑up dates every year for these maps. Would it update if a street is closed or extended, construction, et cetera? I think that's really a Tomtom question. I think if a street becomes closed permanently and that makes a change to the actual Tomtom data, then yes, Tomtom will update that. And there is actually a Tomtom toll which we have a link on our website, but there's also a part ‑‑ there's a link on Tomtom's website where you can actually go on to their website and you can report map data inaccuracies or incorrect information. And what they will do is they will investigate that. And if they find that it is incorrect or it needs updating, they'll make changes to their map data. Okay. So I'll move on. I'll answer more questions at the end if there's a lot more questions at the end. Okay. So Victor Reader functionality. So it's exactly the same as a Stream. We have more online, offline book reading, media play back. It has bluetooth built in so with the bluetooth they can listen to their books or podcasts or Internet radio. They can connect it to external bluetooth speakers or headphones so they can have much greater sound capabilities. We've got an improved headphone/microphone Jack which allows for volume control and play or stop controls on your headphones, if your headphones have got those controls. Someone is saying why not use GoogleMaps? I think what you will actually find if you look at GoogleMaps, if you look at the little logos in GoogleMaps, what you will find is GoogleMaps they will say powered by Tomtom maps, so GoogleMaps actually use Tomtom maps. So Trek simplicity. So a simple ‑‑ the really great thing about Trek, and this is what a lot of people love about Trek, is that if you're a technophobe, if you're not great with technology, if you just want some information, all you have to do with Trek is just switch it on and walk outside. So switch your Trek on, it will get GPS signal within a couple of seconds in some instances, walk outside and instantly it will start to tell you what street you're on. As you start to walk around that street, if there's intersections coming up, it will start to announce those for you. It will start to tell you that West Street is coming up on your left‑hand side, that 55th street is coming up on the right‑hand side. There's a four‑way intersection coming up. If you have it set to announce your points of interests, it will tell you that Starbucks is on the left. If you've recorded your own personal landmarks it will tell you that grandma's house is 50 feet upon the left or that the library is approaching on the right‑hand side. You can customize it in the settings so that it announces as much as you want or as little as you want. And all of that ‑‑ it can do all of that without you pressing a single button, all of that can be automated just by switching it on, but you can set it so that it doesn't announce any of that and you have to do it by just pressing single buttons. Each of those things can be configured with the press of a single button. It can also tell you what direction you're traveling in by pressing a single button. There's also a pedometer on it so it can tell you how far you've walked since switching it on. One of the cool things about it is something called a backtrack feature. So for example, if you go to an area that you're unfamiliar with and you decide just to go for a walk and you start walking and you're quite comfortable obviously, you're using your mobility skills, you're using your cane or your guide dog, we would always say those are your primary points of information. That's always your first point of information is your own mobility skills. Your hearing, if you have some sight, then you use that, your cane, your feedback from your cane, your guide dog, the information from your guide dog, those are always your first points of information. Trek gives you access to the signposts. Now, you're walking in an area, you don't know this area, and all of a sudden you become uncomfortable in the area that you're in. Now, the great thing about Trek is that by pressing a button and holding it, pressing the number 9 key and holding it down will activate a feature called backtrack. And what backtrack does is because since the moment you've switched that Trek on it's been tracking your every move. It will now guide you back along the exact steps that you just walked. You know that it's going to take you back along a completely safe route so it can guide you back to your exact start point so you know that the path that you've just walked along is completely safe. So it gives you the confidence to walk out into areas that you're not familiar with. I think that's a great feature. Let me just answer a couple of questions there. Any indoor capabilities? Unfortunately it does need to connect to satellites to be able to get any information. Obviously GPSwise, trackwise. One thing it can do is there's a feature called iBeacon and it will connect to iBeacon, which is an indoor feature, but I believe at the moment there's not that many companies that have signed up for iBeacon. Does it give you the kind of intersections such as four‑way, lighted intersection or stop sign intersection? What it will do is there's a verbosity setting in there where you can change the verbosity of the information that it gives you. So what you can do is you can change the verbosity and that will give you more or less information, but it won't tell you whether it's a stop sign or things like that, but it will tell you whether it's a four‑way intersection, things like that. So it will tell you how many intersections there are. It will tell you a four‑way intersection, tell you the name of the roads at the intersection, but it won't tell you whether it's a lighted intersection or whether it's a stop sign. But what you can do, if this is an intersection that you travel past on a regular basis perhaps is you can record a landmark there. So while walking past that intersection you could record a landmark and say four‑way intersection with stop sign on Smith street. Can you use your voice to tell if an address ‑‑ sorry, the question is ‑‑ unfortunately, no, at this point you do have to type in the address. So maybe that's something for the future. What age/grade would you recommend starting to teach this device? I think that's probably more a question for mobility skills. I think it's more down to the maturity of the person and their mobility skills. I think what we would always recommend is use these in conjunction with your mobility instructor, your mobility teacher. And if you've got fairly decent mobility skills, then at that point always treat the Trek as additional information. It's a mobility aid, not necessarily a mobility tool. It's ‑‑ I always say it's giving you access to the road signs. Okay. I'll dip back into the questions in a moment. So scenario one, one of the very simple things that you can do, is recording a landmark. And landmarks, you can record as many landmarks as you want. So potentially all you will do is make sure that you've got a GPS signal. You would go to the place where you want to record a landmark and you would just simply press the bookmark button, which is the top right‑hand button with a check on it. You would just press and hold ‑‑ press that button. It will tell you to speak into the Trek and you just speak into the Trek for up to four seconds. Now, four seconds may not sound like a long period of time, but you can actually say quite a lot in four seconds and you can give a good description. So it could be something as simple as home or it could be something as library or bus stop for the number 37 bus heading east into town and you can get all of that in four seconds. And then you can save as many of these landmarks for referring back to at a later stage. You can then use these landmarks to ask the Trek to actually give you turn by turn instructions to get back to them or you can just have them as general information. And then if you want you can have it so as you're walking along Trek will automatically trigger them and let you know they're there or you can just have it so they're there for you to search to. Scenario 2 is recording an actual route. So there's two ways that the Trek can actually guide you. So one of the ways is actually recording a route. And this is essentially like dropping electronic bread crumbs along a path. So this would what you would do with a mobility instructor. So if you're working with a mobility instructor and they want you to practice a route and they work the route with you a couple of times and then they want you to practice the route on your own, possibly one of the first times they could record this route with you. So to record the route you press and hot the bookmark button and press the number 5 button. And then Trek will ask you to give the route a name. So you could say practice route from home to library, and then it will ask you to start walking the route. You will then walk the route. This route could be 200 yards or it could be 10 miles or 10‑kilometers. It could be as long as you want. And then at the end you press and hold the bookmark button again and it will end recording. Now, that route will then save and the next time you activate that route it will actually guide you those exact same steps that you just walked, giving you again turn by turn instructions, telling you to turn down the same roads that you turned down, telling you to turn left at the exact same points that you turned left, telling you to turn right at the exact same points that you turned right. So again, using your mobility skills it can guide you along the same path and that same route that you're practicing with your mobility instructor. Again, because it's a route that you've already walked, you know that that route is safe, it's clear from hazards, you can choose a preferred route because it avoids noisy roads or busy roads or roads can traffic. And yes, you can automatically reverse the route as well. Another scenario is searching for points of interest. So again, what lots of people like to do is if they go to an area that they're unfamiliar with, sometimes even if it's an area that they are familiar with is they want to search to see what's in their immediate vicinity. You might live in an area for a long time, but not know what's around. So you can do a quick search, which is just press and hold with the number 5 button, and the Trek will tell you what's in your immediate block, so that immediate block of streets. Sometimes that will only give a couple of points of interests, sometimes it might give five or 10. What you can actually do then is perform an extended search by pressing the left arrow and the number 4 key and that will take you into an extended search. Once you are in the extended search you can actually choose from a category, so in a category you have 11 categories to choose from. Or if you're just having a general look‑through, you can choose the "All" category. If you choose the all category or if you choose one of the other categories such as restaurants, and then press the confirm button, what it will then do is it will then present you with a list of the 50 closest items which you can then arrow through. When you get to the 50th item it will ask you if you want to be shown the next 50 items and so on. So you can keep doing a search of those 50 items. So again you can just look and see what items are around in your local area. So what do you get if you buy a Trek? You get the actual check itself. It comes with your country map pre‑installed. It comes [indiscernible]. I've got one in a box here. So this is the box it comes in. I'll open the box up so you can see exactly how it comes. So it comes with [indiscernible] slip. A little quick user guide. The actual unit itself. And the case. The case has a belt clip on it. And you can get access to all of the ports and all of the buttons while it's in the case. Charging capable, plug for charging. Small cable for connecting a USB memory stick for the stream side of it for the bookcase. A wrist strap. And hired headphones. So ‑‑ and wired headphones. So those are all the basics that come in the box with it. The manual comes stored on the device, but the device also has its own in‑built help. There's a keyboard learn mode on the device as well. And there's a key describer mode on the device as well. So benefits. So why would you use a Trek instead of a smartphone? Well, I guess one of the key benefits is battery life. We're not powering a screen so we can use ‑‑ we say it's 12 to 15 hours, but if you're careful with it you could easily get 17 hours use out of it. We've seen that happen regularly, someone has had 17 hours use out of it. Especially if you're using it for GPS, you would certainly get a full day's GPS out of that. I would challenge someone if they're using a smartphone for GPS navigation to get a full day's GPS navigation with a smartphone. Trek has a consistent tactile interface, so it's a very tactile experience for a visually impaired user, so you can actually use it without the need to see the device. You could use it while it's in your pocket because you can actually just feel the keys. They are very tactile, especially the number 5, the locator button has good markers on it, and again the buttons around the edges are very tactile because they're different shapes, they're good markers. And the number pad, because you have that tactile marker on the number 5, is very easy to locate from there. You've got good markers on the 2, 4, 6 and 8, again which are used as up and down and left and right arrows. So again, that makes it very easy to navigate without actually having to be able to see the device. It makes one handed operation very simple. We've got some nice key features built in where you just do a single press on a button or you do a press and hold on a button to activate a second feature. It's designed specifically for a blind or visually impaired person, so the way that it relays information or the ways that ‑‑ the way that it is going to give the information out is designed specifically for a blind or visually impaired person. And I know you get some good [indiscernible] now, but one of the key things is there's no cell plan necessary because there isn't one necessary. It's all paid for. So some of the questions, what does it cost? The Trek is design dollars. How about batteries in wintertime? I'm not sure I'm understanding that question. How about the batteries in wintertime. Do you want to explain that question to me? Okay. Because of the colder conditions. You might see a slight reduction in it, but again, [indiscernible], we're not seeing a massive reduction in battery time. We're still seeing 12, 15 hours. We've got lots of Stream users, we've got lots of new Trek users, but it's essentially the same battery that we use on the Stream, and we sold the Stream in Canada for a good number of years and we had good battery feedback over there. I don't see it being an issue. So what does the future hold for Trek? Well, it supports the latest iBeacon technology for future software updates to include indoor navigation that becomes available. I don't think that many companies have signed up for iBeacon technology at the moment. I think there are a couple that are using it just as beeping technology. We've certainly come across many that are using it to give out useful information at this stage. But if it does take off and it becomes available we'll support it. GPS chip supports the upcoming Galileo Navigation Network, which is expected to be fully operational in the next couple of years, which will increase the accuracy. It also supports the Glonass structure. The Wi‑Fi chip allows both software and the map updates to be directly downloaded to the Trek so it you don't need to use a PC. Map updates will map directly on the device and software updates will happen directly on the device, which means that previously we had to use a map manager. We don't have to use those anymore, we will get them directly on the Trek itself. Some of the questions... yes, the price was $699. Rain proof, the case that it comes with gives is pretty good protection. It's certainly not waterproof. Lots of our users do use it in the rain. I think it depends on how heavy the rain is. It would certainly be okay in a rain shower. I think if it was heavy rain, I would be tempted to put the Trek into my pocket because it will also get good GPS signal in the pocket and you can still put your hand in your pocket. And because it's so tactile you would still be able to press the buttons and still be able to ‑‑ certainly if you were using a headset or something like that, you would still be able to hear the device. The battery [indiscernible] was a completely battery. With the Trek we're using the exactly the same battery that we used for the Stream, which is tried and tested technology to be honest and we're pretty happen with the Stream batteries. We're able to network our Breeze with our transit system so it would give the bus pole number, will we be able to add this to this version? Quite possibly. If you would like to contact me outside of this webinar, then I'd certainly love to discuss that with you. How well does it work in remote areas? We have very limited GPS on cell phones in parts of Maine. As long as it can get a cell it will work. I'm hopeful that it will get a signal there. It should work okay. I'm confident that if anything can get a GPS signal there, Trek will. Question from Betsy, Breeze had GPS triangulation issues in cities with tall buildings. Is it better? Most definitely. Yes. That's ‑‑ we've gone with a different GPS chip on these. And that was one of the reasons. We've gone with different map data and gone with a faster GPS chip on the Trek, that being one of the reasons due to combat things like that. We're seeing much better results with the Trek. Okay. Sorry for repeating myself. Any experience of using the Trek with bone conduction earphones? Yes, most definitely. One of the things that we do is we do a package with the Trek where we sell the Trek with after shock headphones. So we do a package that comes with the after shock bluetooth headphones at a reduced cost. Can the Trek be used in Bermuda? We're currently negotiating for maps for everywhere. We currently have maps for North America, Africa, Australia, UK and Europe. Quite a few places. And we're currently negotiating to try to get the maps to cover ‑‑ we want to cover the whole world. So as long as Tomtom do maps for those regions we want to get them. So we should be able to get them. If we don't have them now, we should be able to get them in the near future. Can Trek are used in ‑‑ I do believe the contact was made with the transit folks and arranged that way. I don't think that Trek is an approved device for ADP, it is something we need to talk to them about. Talk to your local Humanware rep. If you don't know who it is, if you want to consult with myself through [indiscernible] or Kendra, that's fine and we can put you in touch with someone. Okay. So does anyone have any specific questions they would like to ask? What is ADP? That's a good question. I don't know that I know the answer to that question, I'm afraid. Is this a device program? Welcome to Victor Reader, involve 12. Online bookmarks, Internet radio, orientation. Folks, what I'm doing is I'm just switching my Trek on. Offline bookshelves, talking books. Online bookshelves, orientation. Satellites. So can you hear the voice? No GPS coverage. So it may not get a GPS signal because I'm in the Humanware office. So I'm going to switch to cable mode just so you can hear the voice. Where am I? Press and hold. Landmarks around. Where am I? Press and hold, landmarks around. Okay. So does it work in buildings such as a mall to name stores? Probably not. It depends on the mall. Some malls if they have a glass ceiling and GPS comes through that ceiling, it may work. But most malls would probably ‑‑ would probably block the GPS signal if they have iBeacon inside it might work with the iBeacon, but most malls would probably block the signals. Are there different voice options? Yes, there are. There are different voice packages. Each device comes with two voices installed. You can tell between the two voices. There are different packages as well. You can go on to the website and choose different ‑‑ choose different voice packages. Cloudy days, tree canopies, tall buildings, do they affect its use? They shouldn't really. Dealing with satellites, so it shouldn't really. Satellite navigation shouldn't really be too affected by those kind of things. I guess if it's very overcrowded and lots of tree canopies and lots of [indiscernible], it may do it. I certainly haven't seen it be affected by that yet. I've been testing the Trek for a number of months now and I haven't come across a scenario where it's been affected by anything like that. Is there a virtual mode? Ability to create and review routes without GPS signal. That was something that the Breeze had and it was something that was very popular. It's one of the things yet that we haven't introduced into Trek. But it is something that we will be bringing in to Trek so that will be coming in a future upgrade for Trek. So for me when you talk about mobile for ‑‑ yeah, it's virtual mode is, it's one of the things that was very, very popular on Breeze and it's something that we definitely will bring back to Trek. Trekker Breeze is definitely old school now, yes. Trek has got Wi‑Fi in it. It's got Wi‑Fi built in, but it's more for the Stream functionality. Yeah, the Trek is on back order at the moment. It's been ‑‑ the demand for it has been ‑‑ has exceeded what we thought it would be initially, so we are in a back order situation. We are about to ‑‑ stock should be up again at the beginning of February, so we should be coming into supplies again the end of January, beginning of February, so we'll be back in stock soon. We won't be supplying Trekker Breeze. We will continue to support it. We continue to support the products that we've made, but we won't be making Trekker breezes anymore. Now, at this stage Wi‑Fi is not for Trekker functionality, just for the Stream functionality. Any chance this device can be trialed? I guess the answer to that is to talk to your local center or talk to your local Humanware rep and see what the options are. There will be no future updates for the Breeze. If you've got a Breeze, I guess it's always worth checking to see what version you're on at the moment, see if ‑‑ make sure you've got the latest maps, make sure you've got the latest software version, but we won't be releasing any future updates for the Breeze. Again, that I'm not too sure of. I would ask your local Humanware rep. Show you how to input an address, okay. So input an address is very simple. Press the number 1 key. Press and hold ‑‑ Sorry, I'm still in ‑‑ press the number 1 key. I've got no GPS signal. Sorry. Unless I get GPS signal it won't let me. Explore. I don't think I'm going to get GPS signal unfortunately. Essentially to enter an address you ‑‑ you press the go‑to button. 32 landmarks. [indiscernible]. So because I've got the UK version of the option to enter a postal code, enter an address. Now, at this point here, all's I do is use the number keypad to type in an address. So if I was texting, so ABC, DEF, I would just type in the city, the street and then press enter. So again, I can use the keys in multiple ways. I can use it so that I can hold down the keys so it goes through ABC or I can do it in a multi‑tap by where I press it multiple times it goes ABC. Is the training available with purchase? I think again that depends on the region where you buy it. Talk to who your local rep is. Talk to the different Humanware distributors, different Humanware agents are able to provide training. Are there any YouTube videos? Not as of yet, but there will be. We're currently working on lots of different ways that we can provide instructions and help videos on how to do this. We do have lots of different types of documentation and we will be making some YouTube videos on how to do some of the simple things like put addresses in and using it and things like that. So they're coming. One ‑‑ when will Wi‑Fi for Trek be included? It's not something we're working on at the moment. That's something that you think would be a good feature for Trek? Explore. If you need multiple maps for multiple countries, will it use up too much memory? Okay. Well, the internal memory on a Trek is 32 gig. And the whole North America, the whole maps for North America is currently at 12 gig. And the whole of maps for Europe is about the same size. Now, the ‑‑ what we're working on at the moment for the next update is the ability to chop and change what ‑‑ swap and change what maps you have stored. So if you just want to keep the map for California a your device and then you've brought them ‑‑ just have the maps for Italy if you're on a holiday to Italy to be able to do that. But that will come in a future update. So at the moment you have to have all of the maps for North America and if you want to go to Europe you uncheck those maps and put all of the maps on for Europe. So swap them in and out. Does Humanware provide units to professionals for teaching purposes at no cost? I can certainly, if you get in touch but ‑‑ Kassy, I can get you in touch with our Humanware people who will certainly have a discussion with you. It was a good question, Colin. What's the wait time to get one? We're currently on back order, but I think by the second week of February we'll be in a stock situation, so we should be delivering from stock by the second week of February. I would say if you're interested in one I would get a request in sooner rather than later because it's proving to be a very popular product. Someone mentioned connecting it to the bus top numbers, can that person or ‑‑ I wasn't too sure what they meant by that so I've asked them to get in touch with me to see what they meant. If they're still online maybe they could ‑‑ if they could expand on that. Does Humanware foresee a reduced price for this unit? We did do ‑‑ we actually did like an early offer for people who preordered the unit before it was released we did it at 599. So there was a preorder price of 599. It is now 699. My contact information is not in the PowerPoint. I'm happy to give my contact info out or do they get in touch with me through you, Kassy? It is smaller than the Trekker Breeze, yes, considerably. With three times the battery life. What is the timeline between the release of the Breeze and the Trek? The first Breeze was ‑‑ that's a good question. You're testing my memory now. The first Breeze was probably seven, eight years ago and then we had Breeze 2, which was probably four or five years ago. There is full telephone support for Humanware, yes. Well, I think we're getting close to the end of my time. I must say it's been an absolute pleasure talking to you all. Are there any last questions? [ Title: ] International O&M Online Symposium Thank you [ Music ] Fade to black.